FAQ & troubleshooting

A five-minute smoke check

1. Install check: project Apps → Risk Register opens without error.
2. Add risk: create one risk with probability 3 and impact 5; confirm score 15 and it appears on the register.
3. Edit / response: set response to mitigate and a next-review date; save and reopen — values persist.
4. CSV (optional): dry-run a small CSV; confirm valid rows preview and invalid rows are flagged.
5. Portfolio: open the global heat map and confirm the new risk appears in the expected band.

Questions land with me

I am Berk Karabacak, an individual developer. Public contact for this app is info@berkly.nl only.

Support hours: Monday–Friday, 09:00–18:00 Europe/Istanbul.

Privacy: berkly.nl/privacy. DPA: berkly.nl/dpa. More app docs: berkly.nl/docs.