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SLA for Jira Software

Features & how-to

What it does and how to use each part

Clocks, project risk, working hours

Screenshots

SLA clocks on a Jira work item — breached or at risk with working-hours calendar.
SLA clocks on a Jira work item — breached or at risk with working-hours calendar.
Project SLA report — breached, at risk, on-time percent.
Project SLA report — breached, at risk, on-time percent.
Project SLA settings with working-hours calendar.
Project SLA settings with working-hours calendar.